Support
Contact SwitCity support
Email us at support@switcity.com. Include your username, a clear description of the issue, and any helpful screenshots or links.
General support
Get help with your account, profile, subscriptions, or creator tools.
Billing or refunds
Contact us about duplicate charges, cancelled subscriptions, or payment questions.
Complaints or appeals
Send details about a complaint outcome, moderation decision, or account action.
Safety or privacy
Report privacy concerns, impersonation, harassment, scams, or urgent safety issues.
For content or profile reports, the in-app report button is usually fastest because it attaches the relevant platform context for review.